If you see any errors in this information, be sure to let GetHuman know. In total, you can communicate with SmileBox using 2 different media: email, web. SmileBox does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. You may go several hours or a day without getting a reply from SmileBox agents. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. If you are looking for SmileBox's best customer help page or faq or forum, this is the best entry point according to 1,548 GetHuman users in the last 12 months. This is the SmileBox help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. When this was last updated Fri 08:00:00 GMT+0000 (Coordinated Universal Time) SmileBox Help Pages: What to Know
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